—Customer Service—
How to Place an Order
How to Order
CALL 800-492-8378. You will speak to a friendly and knowledgeable team member who will take your order. First time caller? We will set your account up over the phone and take your order. If you prefer credit terms, a credit application can be emailed or faxed.
Need help with a part number? Check out the Technical Parts Breakout for Rain Bird® and Toro® sprinklers. Don’t forget to write the part number down so you have it ready when you call.
We will need the following information:
- What you would like to order (product name, part number)
- Address where you want the invoice to be sent
- Address where your order needs to be delivered
- Contact and telephone number in accounting
- Contact and telephone number for the superintendent or irrigator
Payment
We accept VISA, MasterCard, Discover, and American Express.
Invoicing is available with net 30 day terms.
Delivery
Orders are shipped via UPS ground. International orders are shipped via UPS Expedited.